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Our Return Policy
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If for any reason you are not completely satisfied with
your purchase from Real Estate Supply Store / RESS.com you may
return it within thirty (30) days for a full refund less any
shipping charges.
Custom imprinted and custom fabricated items are non-returnable.
The following conditions must be met to obtain a refund:
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Merchandise
must be returned in the original manufacturer's packaging and be
un-used and in re-sellable condition.
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Returned
item must include all original accessories, manuals, videos,
warranty card, hardware, etc.
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Customer
must first obtain a Return Merchandise Authorization (RMA)
number from Real Estate Supply Store / RESS.com. Simply e-mail
your request to: returns@RESS.com
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Customer is
responsible for all shipping charges. Insurance and tracking are
recommended, as we are not responsible for the returned item
until it actually arrives at our warehouse. We do not refund
shipping charges.
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